Terms & Conditions

These Terms govern your relationship with the operator of wildcardcity, accessible exclusively via wildcardcitys.com. By accessing or using this website, you agree to comply with these Terms and all related legal obligations. These Terms are effective as of 1 January 2025 and remain valid through 31 December 2025, or until amended as outlined herein.

Definitions

For the purpose of these Terms, the following definitions apply:

• Operator: The legal entity responsible for the management and operation of wildcardcity via wildcardcitys.com, currently licensed by Curaçao eGaming (license status to be clarified, valid until 31 December 2025).
• User/Player: An individual aged 18 years or over who registers for, accesses, or uses any gaming service provided through wildcardcitys.com while acting in an individual and non-professional capacity.
• Account: A unique, user-created registration on wildcardcitys.com, representing the user's identity, preferences, and transaction history.
• Bet: A monetary or virtual stake placed by a user on a game, event, or activity within wildcardcity.
• Bonus: Promotional credits or offers granted to a user subject to specific terms, conditions, and wagering requirements.
• Wager: The amount of money staked by a player on any game.
• Game: Any interactive product provided via wildcardcitys.com, including slots, table games, and live casino.

Regional Compliance Note: All definitions conform to Australian gaming regulatory standards and apply solely within the legal operation of wildcardcitys.com.

Account Registration

Registration and participation at wildcardcitys.com are subject to strict eligibility and procedural requirements governed by relevant Australian laws and the operator's compliance obligations.

1. Eligibility: Users must be at least 18 years old and confirm they are acting within regions where online gambling is legal for residents. Account creation is strictly prohibited for individuals under 18 or for users situated in jurisdictions prohibiting online gambling.
2. Registration Process:
   • Users must provide accurate, current, and complete personal information as requested during registration, including but not limited to a valid email address, residential address, date of birth, and identification documentation as may be required.
   • Registration requires verification through the email address provided. Users must complete the verification process to activate their account.
   • The Operator reserves the right to request Know Your Customer (KYC) documents, such as government-issued identification and proof of address, prior to account activation, deposits, or withdrawals. Failure to provide required documents may result in account suspension or closure.
3. User Obligations:
   • Users are fully responsible for the accuracy and completeness of information provided and must update their details as necessary.
   • Users are individually responsible for maintaining the security and confidentiality of their login credentials. The Operator is not liable for unauthorized account access due to compromised credentials.
   • Multiple accounts per individual are strictly prohibited. Detection of duplicate accounts may result in closure and potential forfeiture of winnings.

Legal Protective Clauses: The Operator reserves the right to refuse, suspend, or close any account that is found to be in breach of registration terms or jurisdictional requirements as per AU law.

Betting & Gameplay Rules

All gaming activities on wildcardcitys.com are subject to the following obligations and standards for fair and responsible conduct:

• Bet Placement:
  • All bets must be placed via the user's personal account using the official website interface. Bets placed outside the authorized channels are void.
  • Minimum and maximum bet amounts are specified for each game and may vary by product category. Users should review each game's informational section for applicable limits.
  • Once a bet is confirmed, it cannot be modified or cancelled except under conditions explicitly stated by the Operator, such as evident system error or game malfunction.
• Gameplay Conduct:
  • Users must act in good faith, refraining from the use of dishonest, collusive, automated or fraudulent methods to gain unfair advantage.
  • The use of exploits, software bots, or any attempt to manipulate game outcomes or circumvent security measures is strictly forbidden and may result in permanent account suspension and forfeiture of gains.
• Live Casino & Chat:
  • Users are expected to interact with staff and other players in a respectful, non-abusive manner. Insults, harassment, threats, or promotion of unlawful activities are strictly prohibited.
  • The Operator reserves the right to remove chat privileges or suspend accounts for violations.

Regional Compliance Note: All gaming products and interactions are subject to fair-play standards imposed by Australian law and Curaçao eGaming license guidelines.

Bonus Terms

wildcardcitys.com offers bonuses subject to the following strict terms and compliance with applicable Australian and Curaçao regulations:

1. Bonus Activation:
   • Eligibility for bonuses requires complete and accurate account registration.
   • Some promotions require user opt-in or a bonus code; others are automatically credited as per promotion guidelines.
   • Bonuses are issued once per user, unless explicitly stated otherwise.
2. Wagering Requirements & Timeframe:
   • All bonuses are subject to mandatory wagering requirements before withdrawals may be requested. The specific multiple (e.g., 30x the bonus amount) and any time limitations (maximum 30 days, not exceeding 31 December 2025) are clearly specified in each promotion.
   • If wagering requirements are not met within the stipulated period, remaining bonus funds will be forfeited.
3. Prohibited Actions:
   • The use of bonus funds for prohibited or excluded games, including any attempts to bypass bonus mechanics or transfer between accounts, is strictly forbidden.
   • Certain games may be excluded from contributing to wagering requirements; a list is maintained on wildcardcitys.com.
   • Users may not combine or stack multiple promotions or bonuses unless expressly permitted by the Operator.
4. Bonus Abuse & Fair Use
   • Any indication of bonus abuse, fraudulent activity, collusion, or violation of bonus-specific terms will result in bonus and winnings forfeiture, and may lead to account suspension or closure.
   • The Operator reserves the unilateral right to amend or withdraw any bonus offer at any time, with notification provided as specified in these Terms.

Legal Protective Clause: All promotional activity complies with AU law, including requirements for transparency, non-deceptive marketing, and responsible gambling practices.

Payments & Withdrawals

wildcardcitys.com provides a range of payment services, fully compliant with Curaçao eGaming obligations and Australian regulatory standards. All transactions are processed securely, with the following terms governing deposits and withdrawals:

• Deposit Methods:
  • Players may deposit funds using approved methods as indicated on the website, including credit/debit cards, major e-wallets, select cryptocurrencies, and other country-accepted payment solutions.
  • Minimal and maximal deposit limits apply to each method; details are available on the payments page.
• Withdrawal Procedures:
  • Withdrawals are permitted only to verified accounts, using the same or equivalent payment method used for deposit, subject to successful completion of KYC checks.
  • Withdrawals are processed within 1-5 business days, subject to review and payment provider timelines. No withdrawal will exceed the user's verified account balance.
  • Maximum monthly withdrawal limits apply, as specified on wildcardcitys.com. Transactions exceeding these limits may be scheduled in instalments.
• Fees & Charges:
  • Transaction fees may apply depending on the selected deposit or withdrawal method. Users are notified of all applicable charges prior to processing.
  • No hidden fees are charged by the Operator. Third-party fees may apply based on the user's payment provider.
• Refunds, Void Bets & Bonus Reversals:
  • Deposits are generally non-refundable except in exceptional cases where funds were not committed to play and such refund is permissible under AU law.
  • Bets that are void due to error, technical failure, or manifest unfairness will be reversed and stake refunded where justified under Curaçao regulations and site policy.

Legal Compliance: All financial operations are subject to anti-money laundering (AML) and counter-terrorism financing (CTF) controls in accordance with applicable Australian regulations and Curaçao licensing obligations.

Limitation of Liability

The Operator's obligations and user protections, as applied to wildcardcitys.com, are strictly defined to ensure fairness and transparency, while excluding liability beyond the scope permitted by law.

1. Operator's Duties:
   • The Operator undertakes to provide gaming services that are fair, audited, and comply with all relevant standards, ensuring truthful display of game results and prompt settlement of bets.
   • The Operator does not guarantee uninterrupted access to the website or the absence of technical faults; maintenance and upgrades may be performed at any time.
2. Exclusion of Liability:
   • The Operator is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, opportunity, or profits arising from use of wildcardcitys.com.
   • The Operator is not responsible for failures or delays resulting from force majeure events, technical malfunctions, network outages, or improper use of the site by third parties.
   • In any event, the Operator's maximum liability to any user shall not exceed the value of the bet or transaction giving rise to the claim.
3. User Responsibilities:
   • Users agree to indemnify the Operator against all claims, losses, damages, or expenses resulting from breach of these Terms or illegal use of wildcardcitys.com.

Protective Clause: Nothing in these Terms limits statutory consumer rights as established under Australian law. Users retain all non-excludable protections applicable under the Australian Consumer Law and related regulations.

Intellectual Property Rights

All proprietary content, design elements, software, and trademarks associated with wildcardcitys.com are protected under copyright and related intellectual property laws.

• Ownership: All materials, graphics, texts, software, and branding used on wildcardcitys.com are owned or licensed by the Operator, unless otherwise noted. Unauthorized use, copying, modification, or distribution is prohibited without prior written consent.
• User License: Users receive a limited, non-exclusive, non-transferable license to access and use the website and its services solely for personal entertainment purposes and in accordance with these Terms.
• Restrictions: Any attempt to reverse engineer, decompile, or commercially exploit any part of wildcardcitys.com is strictly forbidden.

Legal Note: Infringement of intellectual property may result in termination of the user's account and potential legal action under applicable law.

Privacy & Data Protection

User privacy is a core value and all personal data collected through wildcardcitys.com is processed per the Operator's Privacy Policy and in line with applicable Australian privacy laws and Curaçao regulatory standards.

• Data Processing: By using the site, users consent to the collection, storage, and use of their data as described in the Privacy Policy. Data is stored securely and accessed only by authorized personnel.
• User Rights: Users have the right to access, correct, or request deletion of their data, subject to legal retention and regulatory obligations.

For comprehensive information, users are advised to read the full Privacy Policy located on wildcardcitys.com. All data retention and protection policies are reviewed annually and remain in force until at least 31 December 2025.

Changes to Terms

The Operator reserves the right to modify these Terms as required by regulatory, commercial, or operational needs.

1. Notification of Changes: All changes will be communicated to users by email (where address is provided) and/or via prominent website banners at least 7 days prior to the effective date of changes, except where immediate amendment is required by law.
2. User Consent: Continued use of wildcardcitys.com after the effective date of amendments constitutes acceptance of the revised Terms.
3. Right to Discontinue: Users who do not consent to revised Terms may discontinue their use of the site and request account closure as per Termination procedure.

Regional Compliance: The Operator ensures all changes comply with current AU regulations and Curaçao licensing obligations, with a documented version history accessible upon request until 2025.

Termination & Suspension

The Operator may suspend, restrict, or terminate user accounts under the following procedure, ensuring the protection of both user rights and the Operator's legal obligations:

• Grounds for Account Action:
  • Suspected breach of these Terms, evidence of fraudulent, illegal, or abusive activity, failure to comply with KYC requests, or as may be required by law or regulatory authority.
  • Inactivity over a prolonged period (as defined in the site's policy, not less than 24 months).
• Procedure:
  • Users will be notified by the Operator by email or website message prior to any account suspension or closure, unless immediate action is legally required to prevent unlawful activity.
  • Upon account closure, all balances attributable to legitimate, non-promotional funds will be returned to the user, subject to successful completion of all identification procedures and satisfaction of any outstanding legal requirements.
• Legal Safeguards:
  • Closure or suspension shall not affect any accrued rights or obligations of either party prior to the date of action.
  • Appeal procedures and assistance are detailed on wildcardcitys.com and may be initiated via the contact methods below.

Compliance Note: Account suspensions or terminations are conducted strictly in accordance with Australian law, Curaçao licensing requirements, and best practice principles as applicable through 2025.

Governing Law & Jurisdiction

All activities, agreements, and disputes arising out of the use of wildcardcitys.com are governed as follows:

1. Applicable Law: These Terms are construed and enforced in accordance with the laws of Curaçao, subject to overriding provisions of applicable Australian law as required where users are resident in Australia.
2. Jurisdiction: Disputes not resolved by mutual agreement will be subject to the exclusive jurisdiction of the courts of Curaçao or, where required by overriding consumer protection laws, the competent courts in Australia.
3. Dispute Resolution Mechanism:
   • Users are encouraged to exhaust internal complaint and mediation processes available through wildcardcitys.com prior to escalating disputes externally.
   • Where a dispute remains unresolved, either party may elect to submit the matter to an independent, binding arbitration process as recognized under the laws of Curaçao.

Legal Disclaimer: Nothing herein limits user rights under non-excludable Australian statutory law. All jurisdictional provisions remain valid through 31 December 2025 unless amended.

Contact Information

The Operator of wildcardcity is committed to transparency and responsive user support. For all legal, customer service, and account-related enquiries, please use the following channel:

• Website: https://wildcardcitys.com
• Email: Not specified - please use contact form available on the official website
• Phone: Not specified - please refer to website for current details
• Mailing Address / Legal Contact: Not specified - requests for legal correspondence or regulatory notices may be submitted via the official website, addressed to the attention of the Legal Department

For press, investor relations, and additional corporate enquiries, users may obtain further information as updated periodically on wildcardcitys.com. The current author and point of legal contact for terms and content management is Jack Lawson (as of 2025).

Regional Compliance Note: All communications with users residing in Australia will be in compliance with applicable consumer protection and privacy legislation through 2025.